Where is the Box Office? And what are the hours?

The 2027 information is not yet available. Please reference the 2026 below:

Pre-Show Box Office at Live Nation Offices(430 W 15th Street, NY NY 10011):

  • Wednesday, June 3rd: 11am - 8pm
  • Thursday, June 4th: 10am - 9pm

Festival Box Office (located near the Fountain of the Planets between Universe Court & Promenade of Industry):

  • Friday, June 5th: 11am - 8:30pm
  • Saturday, June 6th: 11am - 8:30PM
  • Sunday, June 7th: 11am - 8:30pm

Please visit the Box Office to pick up Will Call orders, for wristband assistance, or to upgrade tickets (if available), or to receive support for tickets purchased through the Ticketmaster Verified Exchange. 

*A government-issued ID is required to verify your order and pick up tickets.

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